EQUIPMENT REPAIRS

Cool Repair excels in providing a fast and efficient repair service and has over 40 years experience in the industry. We are experts in our field and provide an unparalleled level of service and support. The Cool Repair engineering team are certified according to UK and European laws as Ultra Low Temperature Refrigeration specialists. They are also members of the Institute of Refrigeration and Air Conditioning Industry Board.

 

 

 

 

 

GOING GREEN IN REPAIRS

 

We can now repair all equipment with green compressors and can even turn your older equipment into green equipment. The benifit of this is up to 30% reduction in electricity used, meaning an average reduction of 3-6 KvA/hr a day, that could be a saving of £175 per year. Plus the life of your freezer will be extended by having new compressors, lower power/energy load on your electric system, backup generator and cooling system.

 

CALL OUT

Our call out service is available between 8am and 5pm.If your freezer is starting to malfunction, or a non-essential component has broken one of our engineers will be at your facility as soon as possible. If you have a contract with Cool Repair, you will always have priority, according to the times specified. However, if your freezer suddenly breaks down out of office hours, there is a 24 hour emergency call out service available at evenings, weekends and bank holidays.

 

To prevent the stress of loosing valuable samples, having a backup freezer on site is another option. You can either hire from us or buy an older but technically sound cabinet from our reconditioned page.

 

REPAIRS

During a call out, Cool Repair’s experienced engineers can often carry out minor or emergency repairs quickly onsite, saving time, money and your samples. On occasion, faults may require the freezer to be brought into the workshop to be inspected in more detail. We organise all aspects of this, including transport and a back-up freezer during the repair if required.

 

 

 

PARTS

We supply a wide range of spare parts for sale and for our own use in repairs. We can also source parts for almost every freezer on the market.

 

WARRANTY

As an additional benefit, Cool Repair automatically gives a warranty of a year on all the repairs carried out. Cool Repair has built solid working relationships with a number of freezer manufacturers and are contracted to undertake warranty repairs and replacement work if a freezer breaks down during the manufacturers warranty period.

 

ADVICE LINE- 0115 975 3743

As the operation of the freezer is the most important part of your sample management, Cool Repair has launched an advice line for any client enquiry concerning supply or repair of their freezers. This service is available during normal office hours and is manned by our experienced engineers: