As part of our total commitment to our customers and the products we supply, Cool Repair has a highly trained Service Team with includes fully qualified Refrigeration Engineers and gives a wealth of experience dedicated to supporting our customers, as a result our specialist engineers are technical experts within the field.
Our Service team is fully trained and excel in multiple areas such as, investigation/diagnostics, installation/commissioning, servicing & calibration, equipment relocation, validation process. Including equipment such as, +4°c fridges, -20°c freezers, -80°c ULT freezers, -150°c cryo freezers, freeze dryers, centrifuges, incubators, ovens, autoclaves etc. All of our work is undertaken using UKAS calibrated equipment.
For all service enquiries please contact info@coolrepair.co.uk
Service & Breakdown Contracts
Cool Repair offers a large range of different contracts that can be tailored to suit all our customers’ requirements.
- Annual & Bi-annual servicing
- Basic Scientific Service Packages
- Advanced Scientific Packages
- Breakdown & Labour Cover
- Emergency Cover
We also offer Technical Engineer Support over the phone with an aim to respond within 24 hours.
Full Temperature Mapping & Validation Services
Soon we will be launching a full range of services including IQ/OQ/PQ/DQ that will be supplied with full range of documentation covering all aspects and requirements of the laboratory process.
Calibration Contracts
All equipment used is UKAS Traceable and can offer a full range of calibrations.
- Temperature to as low as -196°c
- Speed
- Relative Humidity/Co2
Cool Repair engineers carry a standard common uses stock and parts at all times to increase the success rate of First Time Fix helping reduced disruption to your business and reduced lead times, an costs as result of return visit not required.
We always aim to use manufacturers spare parts where possible to ensure all our equipment will maintain maximum reliability or standards.